Privacy Policy
This privacy policy sets out how we use and protect any information that you give to us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2019.
What we collect
We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
internal record keeping.
to improve our products and services.
to periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
What are Cookies?
A cookie is a small file that is downloaded onto your computer when you visit a website. Cookies are used by most websites and do a number of things, such as remembering your preferences and counting the number of people looking at a website.
First-party cookies
First-party cookies are those which are set by the website you are visiting. They can only be read by that website.
Third-party cookies
Third-party cookies are those set by someone other than the owner of the website you are visiting. For example, the website might use a third-party analytics company such as google which will set its own cookie to perform this task. A website you visiting may also contain content embedded from other websites such as, for example, YouTube, and those sites may set their own cookies.
More importantly, a website may use a third-party advertising network to deliver targeted adverts on that website. These may also have the capability to track your browsing across different sites.
Session cookies
Session cookies are those stored temporarily during a browsing session. They are deleted from the website visitor’s device when the web browser is closed.
Persistent cookies
This type of cookie is stored on your computer for a fixed period (often a year or more) and is not automatically deleted when the browser is closed. Persistent cookies are used where it is desirable that we know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences, so that they are remembered for your next visit to our website.
How we use cookies
The only cookie currently in use on this website is used to support analysis and understanding of how people use the website (what they like most, when is the busiest time of day on the site, have people found new content when it is published, etc).
This analysis is to help improve the usage and effectiveness of the website. The data collection and reporting behind this analysis is currently provided by Google Analytics. Users’ continued use of this website will indicate agreement to the use of a google analytical cookie. More information on this cookie and advice on how to stop this cookie being used is set out below.
Cookie Usage
The cookies in use to deliver Google Analytics service are described in the table below.
Opt-out
In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.
http://tools.google.com/dlpage/gaoptout?hl=None
For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.
http://www.google.com/analytics/learn/privacy.html
Disabling Cookies
If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).
Internet Explorer
http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies
Google Chrome
https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies
Mozilla Firefox
http://support.mozilla.org/en-US/kb/Blocking%20cookies
Apple Safari
http://docs.info.apple.com/article.html?artnum=32467
Links to other websites
Our website may contain links to other websites which we believe may be of interest to you. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at Gate Village 1, Level Office 101, DIFC Dubai, U.A.E.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.